We’re here to help

Let’s stay connected.

For support or privacy requests, tell us what happened, your app version and device model. Please don’t send passwords, verification codes or payment details.

support@betaqa.co

How do I sign in?

Use your account email and enter the verification code we send you. Check your spam folder and request a new code if the previous one has expired.

How do I add my card to Apple Wallet?

Select your card and tap Add to Apple Wallet. Downloading a pass requires internet. Once added, you can display it offline; social account links still need a connection to open.

How do I restore my collections?

Open the collection shop and choose Restore purchases using the Apple account you purchased with. Paid collections show their price before you confirm a purchase.

When is a greeting sent?

Review the recipient, message and card, then tap Send greeting. Accepted for sending does not mean delivered. Check the message status before trying again.

How do I delete my account?

Open Account in the app, choose Delete account and confirm with your email. Deletion needs internet. You can also manage and delete your account on the Betaqa website. Previously shared or exported copies remain on other people’s devices.

Support — Betaqa